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Writer's pictureRandi Kramer

A Comprehensive Guide to Water Damage Restoration: What to Expect from ServiceMaster Camden-Charlton


The image depicts a scene of water leaking from above into an orange bucket placed on the floor, with droplets splashing onto the wood floor. In the background, a man in a blue shirt and khaki pants is sitting on a grey couch, appearing stressed and holding a phone to her right ear

Water damage can disrupt your life and schedule in unimaginable ways, leaving you wondering where to even start with cleanup. Whether it’s from a burst pipe, storm flooding, or appliance malfunction, the key to minimizing lasting damage is prompt, professional assistance. At ServiceMaster of Camden-Charlton, we specialize in comprehensive water damage restoration services and are proud to be an IICRC Certified Firm with skilled technicians trained to handle even the most challenging cases throughout Camden and Charlton County, Georgia.


Key Takeaways:

  1. Swift action is critical: Immediate response to water damage can minimize long-term structural damage and prevent bothersome, and potentially harmful, mold growth.

  2. Expertise you can trust: ServiceMaster of Camden-Charlton is an IICRC Certified Firm with certified, skillfully-trained technicians.

  3. Comprehensive restoration process: Expect thorough examination, water extraction, drying, cleaning, and repairs.

  4. Serving Camden County: We proudly serve St. Marys, Kingsland, and surrounding areas in Southeast Georgia.

  5. Prevent future issues: Professional carpet cleaning and restoration can save your home from damage that can impact flooring and carpet, as well as the integrity of your home's structure.


Understanding Water Damage Restoration

Water damage restoration is a multi-step process designed to return your property to its previous, or even better, condition. Here’s what you can expect when you choose ServiceMaster of Camden-Charlton for your water damage restoration needs. And remember, we are available 24 hours a day, 7 days a week for emergency water damage.


Immediate Assessment and Action

The first step in water damage restoration is a professional assessment. Our technicians arrive

Water Extraction Equipment from ServiceMaster of Camden-Charlton
We respond 24/7 to all emergency water damage calls!

promptly, assess the extent of the damage, and determine the most effective course of action. Speed is essential to prevent secondary damage such as mold growth or further structural issues.


Water Extraction and Drying

Using industrial-grade equipment, we remove standing water from the affected areas. This step is vital for protecting your flooring, including carpets and hardwoods, and for preventing deeper water absorption. Once the water is removed, our technicians set up high-powered fans and dehumidifiers to thoroughly dry the space and floors.


Carpet and Rug Cleaning

Water can leave your carpets and rugs soaked, stained, and susceptible to mold damage. As part of the restoration process, we provide professional carpet cleaning services to remove dirt, odors, and bacteria. Our certified technicians have extensive experience in carpet stain removal, ensuring your floors look, smell, and feel fresh again.


Sanitization and Mold Prevention

Mold thrives in damp environments, so preventing its growth is a critical part of restoration. We use EPA-approved cleaning solutions to sanitize affected areas and prevent mold spores from spreading. This step not only protects your home long-term but also ensures a healthy living environment for your family and pets.

Air Dryers drying carpet after water damage.

Repair and Restoration

Once your home is dry and sanitized, we begin repairing damaged flooring areas. This may include replacing or repairing sections of carpet, and noting potential structural damage that may need further attention. Our goal is to restore your flooring to its original condition—or better.


Preventing Future Water Damage

Water damage is stressful, but preventative measures can reduce the likelihood of a repeat problem. Here are some tips:

  1. Regularly inspect your plumbing for leaks or signs of wear and stress.

  2. Clean your gutters and downspouts regularly to prevent water from pooling near your foundation.

  3. Invest in routine professional carpet cleaning to protect your floors from wear and tear, and keep them fresh.

  4. Install water alarms in flood-vulnerable areas like kitchens, basements or laundry rooms, especially if your area is flood-prone.


    ServiceMaster is standing by.

Why Choose ServiceMaster of Camden-Charlton?

  • IICRC Certified Technicians: Our team is trained and certified by the Institute of Inspection, Cleaning and Restoration Certification (IICRC), ensuring the highest standards of service and satisfaction.

  • Local Expertise: We understand the unique challenges of water damage in St. Marys,

    Kingsland, and the broader Camden County, Georgia region.

  • Comprehensive Services: Beyond water damage restoration, we offer carpet cleaning, rug cleaning, and other services to help keep your home in top condition and extend the longevity of floors, air & heating systems, dryer machines, and more.


If you’re dealing with water damage or need expert carpet cleaning services, trust the professionals

ServiceMaster is proud to be an IICRC Certified Firm.

at ServiceMaster of Camden-Charlton, an IICRC Certified Firm. With our IICRC-certified technicians, local expertise, and commitment to excellence, we’re here to restore your home to its best condition, whether it's for routine maintenance or due to damage.

Contact us today to schedule an appointment or for 24/7 emergency services. Let us handle the mess while you focus on getting your life back to normal after the unexpected happens.


Frequently Asked Questions (FAQs)

1. What is the IICRC certification, and why is it important?

The IICRC (Institute of Inspection, Cleaning and Restoration Certification) is a global standard for cleaning and restoration services. Certification ensures technicians are trained and qualified to deliver top-quality results.


2. How quickly should I respond to water damage?

Immediate action is absolutely crucial. Water damage worsens over time, potentially leading to structural issues and mold growth within as little as 24-48 hours.


3. Do you offer services beyond water damage restoration?

Yes, we provide carpet cleaning, tile and wood floor cleaning, dryer vent cleaning, and more in St. Marys, Kingsland, and other parts of Camden County and Southeast Georgia.


4. Can you clean and restore rugs damaged by water?

Absolutely. We specialize in rug cleaning and can handle delicate or specialty rugs, ensuring they are properly cleaned and restored to their best condition.


5. What sets ServiceMaster of Camden-Charlton apart from other restoration companies?

Our local expertise, commitment to client satisfaction, and status as an IICRC Certified Firm make us a trusted choice for restoration and cleaning services in the Camden County area.




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